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LW1017ERSM

LG LW1017ERSM Window Air Conditioner Repair

LG air conditioner

Most common issues on this model

  1. ThinQ app not connecting to the unit
  2. Cooling that weakens as the coil gets dirty
  3. Auto Restart not returning to the last setting after an outage
  4. Window-side seal and drain slope
  5. Fan and Sleep mode response

Meant for rooms up to 450 square feet, this 10,000 BTU LG window air conditioner (model LW1017ERSM) works with the ThinQ app and lists Energy Saver mode, 4-way air direction, Auto Restart, a 24-hour timer and Sleep mode.

A window unit like this sits in a bedroom or small living room, so we look at the installation as well as the machine: tilt toward the outside, side panels and the seal around the sash. Then we check the filter, coil, fan and compressor start. If the app will not connect, we separate a Wi-Fi setup problem from a control board problem. We copy the model and serial from the label before ordering a part, and the price is in writing before we start.

Key features

  • 10,000 BTU window air conditioner
  • Covers up to 450 sq ft
  • ThinQ app control
  • Energy Saver mode and 4-way air direction
  • Auto Restart, 24-hour timer and Sleep mode
LW1017ERSMLW1017ERSM questions
The ThinQ app cannot find my unit. What now?

We first check that the unit's control board is powered and responding at the panel, then look at the Wi-Fi setup. If the unit works from the panel but not the app, the issue is usually the connection, not the cooling.

What does Auto Restart do?

After a power outage the unit returns to its previous settings by itself. If it comes back off or in the wrong mode, we check the control board and settings before suggesting any part.

Does the window seal affect cooling?

Yes. Gaps around the unit let warm air in and can drip water indoors. We check the foam, side panels and tilt, because a poor install can look like a weak air conditioner.

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Book repair for your LW1017ERSM

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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