Water around an LG refrigerator can come from the defrost drain, the water line to the dispenser or ice maker, the filter connection or condensation. Each leaves a different pattern, and floors in Houston kitchens can swell if the water sits.
Match the pattern to the source
- Water at the bottom of the fresh-food side, under the crisper. Often a clogged defrost drain that sends meltwater back into the compartment.
- Ice at the back of the freezer with water below it. Defrost water refreezing near the drain.
- Water by the front, near the filter. A filter that is not seated or a loose connection.
- A slow puddle behind the unit. The line to the ice maker, or the drain pan.
- Drops on the outside of the door. Condensation on a humid day, which is not a leak.
What to do now
- Soak up the water and move food out of the wet area.
- Check that the filter is locked in place.
- Look behind the refrigerator for a kinked or damp supply line.
- If the water line is the source, close the shutoff valve or unplug the unit if water is near the cord.
What we cannot tell from a puddle
A puddle on the floor tells us water got out, not where it started. A blocked drain and a worn fitting leave similar marks. Do not pour hot water into the freezer, and do not force a probe into the drain.
Wipe the floor completely; water that sits under a refrigerator can creep along the baseboard.
Use the refrigerator repair page to book, confirm your address in the service area and choose a three-hour window. We quote in writing before starting, and our labor has a 30-day warranty.