Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent LG specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-5662 Plan a Visit
Error code · Washer

LG Washer Code FF, u51: Frozen Hoses

FF means Freeze Failure on LG front-load washers with an alphanumeric display, including the WashTower washer half and WashCombo. The internal temperature fell below about 1 C, hoses froze, and the controls stay disabled until it…

Medium · inspection needed
Code
FF, u51
Appliance
Washer
Brand
LG
Warranty
30-day workmanship

What FF, u51 means

FF means Freeze Failure on LG front-load washers with an alphanumeric display, including the WashTower washer half and WashCombo. The internal temperature fell below about 1 C, hoses froze, and the controls stay disabled until it rises above 4 C. On LG top-load washers with an alphanumeric display, a frozen hose or tap is suspected. The u51 label appears in the list header with FF.

Common causes of FF, u51

  • Frozen tub, drain hose or inlet hoses
  • Frozen water tap or supply line
  • Washer left in a cold space
✓ One safe check you can try

1. Thaw the tub and drain hose with warm water, 50 to 60 C. 2. Thaw the inlet hoses and taps. 3. Bring the washer into a warmer space if you can. 4. Restart once everything is thawed. 5. Request service if it occurs in warm weather.

! Why to stop there
  • If FF shows in warm weather, freezing is not the explanation and we have to look at the temperature sensing.
  • We check the washer and the room, then quote the work in writing.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
FF, u51FF, u51 questions
Can FF appear in a warm house?

It can if part of the washer sits in a cold spot, such as a garage. If it appears in warm weather, we look at something other than freezing. Garages, porches and unheated closets are the usual places, and a cold night can freeze a hose.

What is u51?

LG lists it with FF in the header of its code list. Its text describes FF only, so treat u51 as the same freeze-related display. Use warm water, not boiling water, and do not use tools to force a frozen hose.

When will the controls work again?

On front-load washers the controls are disabled until the internal temperature is back above 4 C. Thawing the washer is the first step. Warm weather points elsewhere, so we test the temperature sensing and quote the repair in writing.

Book a visit

Still seeing FF, u51?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Plan a Visit