Error code · Refrigerator

LG Refrigerator Demo Mode: Cooling Switched Off

On LG refrigerators with an LED or LCD temperature display, Demo Mode, also called Display Mode, is not an error. It disables all cooling and the panel shows OFF. It is a showroom setting, and it…

Low risk · DIY check OK

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Code: Demo Mode / Display Mode
Appliance: Refrigerator
Brand: LG
Warranty: 30-day workmanship

What Demo Mode / Display Mode means

On LG refrigerators with an LED or LCD temperature display, Demo Mode, also called Display Mode, is not an error. It disables all cooling and the panel shows OFF. It is a showroom setting, and it is sometimes turned on by accident while pressing buttons. If the refrigerator is warm and the panel reads OFF, this mode is the first thing to rule out before assuming a breakdown.

Common causes of Demo Mode / Display Mode

Demo or Display Mode switched on from the control panel
Keys held down while cleaning or testing the panel

✓ One safe check you can try

1. On the list-style panel, open a refrigerator door, then press and hold REFRIGERATOR and ICE PLUS for 5 seconds. 2. On the digital-style panel, hold FRIDGE and press Express FRZ 3 times. 3. Some models need both keys held together for 3 seconds instead. 4. Check that the display no longer reads OFF and the compressor starts. 5. Give it time to cool and check the temperatures.

! Why to stop there

Two different button sequences exist depending on the panel, so we confirm which one your model uses.
If OFF stays, we look at the keypad and control.
We give a written price first if a repair is needed.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

iTLG Refrigerator Code iT: Ice Maker Motor OdLG Refrigerator Code Od: Wi-Fi Module Link OFFMessage "OFF" on LG Refrigerators r2LG Refrigerator Code r2: Lower Compartment Sensor rFLG Refrigerator Code rF: Fresh-Food Fan Motor rSLG Refrigerator Code rS: Upper Sensor Open or Shorted rTLG Refrigerator Code rT: Room Temperature Sensor SbLG Refrigerator Code Sb: Sabbath Mode On

Demo Mode / Display ModeDemo Mode / Display Mode questions

Why does my fridge say OFF and not cool?

Demo Mode turns off all cooling and leaves only the panel running. It is meant for store displays, and it can be switched on by holding certain keys.

Which keys turn Demo Mode off?

It depends on the panel. One style uses REFRIGERATOR and ICE PLUS held for 5 seconds with a door open, and another uses FRIDGE and Express FRZ. Try the one that matches your buttons.

What if the sequence does not work?

Then the keypad or control may need a look. Keep the doors shut, move food to a cooler if it warms, and call us so we can test it.

Book a visit

Still unsure about Demo Mode / Display Mode?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 597-5662