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Error code · Washer

LG Front-Load Washer Code Ed3: Softener Pump

Ed3 turns up on LG front-load washers with an alphanumeric display and the ezDispense automatic dispenser, and it relates to the softener side. The washer expected the liquid softener level to drop and it did not,…

Medium · inspection needed
Code
Ed3
Appliance
Washer
Brand
LG
Warranty
30-day workmanship

What Ed3 means

Ed3 turns up on LG front-load washers with an alphanumeric display and the ezDispense automatic dispenser, and it relates to the softener side. The washer expected the liquid softener level to drop and it did not, so it reports a problem with the softener pump. The code can appear on the washer half of a WashTower and on the WashCombo. The owner sees Ed3 and automatic softener dosing stops.

Common causes of Ed3

  • Product other than liquid softener in the tank
  • Residue in the softener path
  • Softener pump not moving liquid as expected
✓ One safe check you can try

1. Use only liquid softener in this dispenser. 2. Clear residue from the dispenser area. 3. Restart a cycle and watch for Ed3. 4. Make sure the softener tank is not empty before you restart. 5. Wipe up any softener spilled on the dispenser. 6. Request service if it persists.

! Why to stop there
  • After a correct fill and a clean tray, Ed3 leaves the softener pump itself to test.
  • We check how the pump runs and let you know the finding and a written price before any work.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Ed3Ed3 questions
Can I use dryer sheets or beads in the dispenser?

No. This dispenser is for liquid softener only, and another product can leave residue that stops the level from dropping. Beads, sheets or thick products can leave residue, and a level that never drops triggers Ed3.

How is Ed3 different from Ed1?

Ed1 is about the detergent pump. Ed3 is about the softener pump, so we look at a different side of the dispenser. The liquid softener tank needs a product the pump can move, and the first check is what is inside it.

Does Ed3 stop the whole washer?

It affects automatic softener dosing and can stop the program. Tell us what you see on the display and we can plan the right visit. Mention what you put in the tank when you book, since it helps us plan the right visit.

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Still seeing Ed3?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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