Error code · Dryer

LG Dryer Code E13: Drain Hose Or Frozen Sump

E13 appears on LG hybrid condensing dryers only. It means the drain hose is kinked, crushed or clogged, or that the water in the sump has frozen. The dryer cannot pump out the water it collects,…

Medium · inspection needed

(713) 597-5662

Code: E13
Appliance: Dryer
Brand: LG
Warranty: 30-day workmanship

What E13 means

E13 appears on LG hybrid condensing dryers only. It means the drain hose is kinked, crushed or clogged, or that the water in the sump has frozen. The dryer cannot pump out the water it collects, so it stops. A cold location such as an unheated garage can freeze the sump, which is why the code often shows up in winter. The hose and its routing are easy to check, and the freeze clears when the room warms.

Common causes of E13

Drain hose kinked or crushed
Clog in the hose
Frozen water in the sump
Non-standard hose that restricts flow

✓ One safe check you can try

1. Check the drain hose along its length for kinks and crushing. 2. Use only the standard LG drain hose. 3. Warm the room if it is cold, so any ice melts. 4. Press START/PAUSE to restart. 5. If E13 returns, call us.

! Why to stop there

With a clear hose and a warm room, a repeat points to the drain pump or its path.
We check the hose, the sump and the pump.
We run a full cycle and watch the water leave before we finish.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Dryer codes

ndLG Dryer Code nd: Water Not Draining nE, nF, nCLG Dryer Codes nE, nF, nC: Wi-Fi and NFC nPLG Electric Dryer Code nP: No Heater Current PFLG Dryer Code PF: Power Failure PSLG Electric Dryer Code PS: Voltage Error tE1, tE2, tE3, tE4, tE5, tE6LG Dryer Codes tE1 to tE6: Thermistor Wrinkle CareLG Dryer Message "Wrinkle Care": End-of-Cycle Tumbling LE1LG Dryer Code LE1: Drum Motor

E13E13 questions

Is E13 on all LG dryers?

No. It applies only to hybrid condensing models. Other dryers use different codes for drain and vent problems. If your dryer is a different type and shows E13, tell us the model so we can check what the code means.

Can the cold cause E13?

Yes. If the water in the sump freezes, the dryer cannot drain. Warm the room and the ice will melt, then restart. Moving the dryer to a warmer spot prevents repeats, and if E13 stays after the thaw, we check the drain pump.

Why use only the standard drain hose?

A different hose can restrict flow or kink more easily. The standard hose is made for this dryer, so using it avoids a common cause of E13.

Book a visit

Still seeing E13?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 597-5662