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Error code · Washer

LG Top-Load Washer Code dL: Lid Lock Not Working

This code is used on LG top-load washers with an alphanumeric display. It reads as a door lock error: the door is closed, but the washer will not operate because the door locking mechanism is not…

Low risk · DIY check OK
Code
dL
Appliance
Washer
Brand
LG
Warranty
30-day workmanship

What dL means

This code is used on LG top-load washers with an alphanumeric display. It reads as a door lock error: the door is closed, but the washer will not operate because the door locking mechanism is not functioning. Foreign objects around the lock, or a humid environment, can cause it. The owner sees dL and the cycle will not start or continue until the lock responds.

Common causes of dL

  • Foreign object in the lock area on the right side of the door
  • Moisture around the lock from a humid room
  • Lock mechanism not responding when the door closes
✓ One safe check you can try

1. Open the door and remove anything from the lock area on the right side of the door. 2. Dry the area with a cloth if it is damp. 3. Close the door firmly and restart. 4. Consider whether the washer sits in a humid room such as a bathroom. 5. Request service if dL continues.

! Why to stop there
  • Once the area is clear and dry, a returning dL leaves the lock mechanism itself in question.
  • We test whether the lock engages and releases, and check the area for moisture, before we quote the repair.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
dLdL questions
Why would a humid room cause dL?

Moisture around the lock can interfere with how it responds. Keeping the area dry and the room ventilated is part of the suggested checks. Moisture is only one possible reason, so we still look at the lock itself if it keeps returning.

Where is the lock area on a top-load washer?

It is on the right side of the door. That is where to look for small items that may be keeping the lock from working. If you cannot see anything there, leave the lid open and tell us exactly when dL appears.

If dL keeps appearing, what do you do?

We inspect the lock and its surroundings, explain what we find, and give a written price before work. A 30-day workmanship warranty applies to the repair. The visit starts with the lock area, and the quote is always written down first.

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Still unsure about dL?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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