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Error code · Washer

LG Front-Load Washer Code HE: Heater

HE is displayed on LG front-load washers with an alphanumeric display, including the washer half of a WashTower and the WashCombo. It is described as a temporary heater error. The control saw something wrong in the…

Medium · inspection needed
Code
HE
Appliance
Washer
Brand
LG
Warranty
30-day workmanship

What HE means

HE is displayed on LG front-load washers with an alphanumeric display, including the washer half of a WashTower and the WashCombo. It is described as a temporary heater error. The control saw something wrong in the heating path, so it stops that cycle. The owner sees HE on the display, and a warm or hot wash may not complete. A short run of cold-water cycles may still work while HE stays on heated cycles.

Common causes of HE

  • Temporary glitch in the heating path
  • Heating element or its sensing circuit
  • Connection to the heater
✓ One safe check you can try

1. Disconnect the washer from power for 10 seconds. 2. Plug it back in. 3. Restart the wash cycle. 4. Write down which wash temperature you were running when HE appeared. 5. Check that the door is closed fully and the load is not jammed against the glass. 6. If HE persists, call a technician.

! Why to stop there
  • A temporary error that repeats leaves the heating element, the temperature sensing and the wiring in question.
  • We test the heating circuit and tell you what we find with a written price before work.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
HEHE questions
Does HE mean the heater is broken?

Not necessarily. The code describes a temporary heater error. If it clears after a restart, nothing may need repair, and if it returns we test. The code is described as temporary, so one restart is a fair first step before you assume anything is broken.

How long should I unplug the washer?

Ten seconds is the listed step. Then restart the wash cycle and see whether HE comes back. Hold off on repeated heated cycles. If HE returns right away, give us a call and note the cycle used.

Will a cold-water wash still work?

It may. If HE keeps appearing on heated cycles, tell us which cycles show it, and we use that to guide the heating tests. Cycle and temperature details help us pick the right heating tests.

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Still seeing HE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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