Error code · Washer

LG Washer Code UE: Unbalanced Load

Low risk · DIY check OK

Code: UE
Appliance: Washer
Brand: LG
Warranty: 30-day workmanship

What UE means

UE means the load is unbalanced. It appears on LG front-load washers with an alphanumeric display, including the WashTower and WashCombo, and on LG top-load washers with an alphanumeric display. The laundry is bunched on one side, the load is too large or too small, or the washer is not level. The owner sees UE and the washer pauses its spin. Some LG articles write UE/UB.

Common causes of UE

Laundry bunched on one side
Load too large or too small
Washer not level

✓ One safe check you can try

1. Open the washer and redistribute the load. 2. Fill the drum about 2/3 full. 3. Level the washer. 4. On the Blanket/Duvet cycle, wash one blanket at a time. 5. Restart the spin. 6. Check that none of the laundry is wrapped around the center post or drum.

! Why to stop there

If the load is balanced and level and UE still appears, we cannot tell whether the sensing is at issue.
We check the level, feet and vibration sensing, then run a spin test.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

vS, uSLG Washer Code vS, uS: Vibration Sensor dE1LG Mini Washer Code dE1: Drawer Not Closed dE3 (dO)LG Mini Washer Code dE3 (dO): Inner Cover Open dE4LG Mini Washer Code dE4: Drawer Lock Trouble Ed2LG Front-Load Washer Code Ed2: Pump Circuit Open PFLG Washer Code PF: Power Interruption Ed3LG Front-Load Washer Code Ed3: Softener Pump PSLG Front-Load Washer Code PS: Power Supply

UEUE questions

Why does UE stop my spin?

An uneven load can shake the washer. The control stops the spin, so you can redistribute the laundry. Washers shake hard when the load sits on one side, so the control protects the machine by stopping.

Does a heavy blanket cause UE?

Yes. Wash blankets one at a time on the Blanket/Duvet cycle, and avoid mixing them with other items. Blankets are heavy and soak up water, so a single blanket per cycle spins more evenly.

Is UB the same?

Some LG articles write UE/UB for the same unbalance condition. If it keeps returning with a good load, we check the washer. Level the feet until the machine does not rock, and then rerun the spin.

Book a visit

Still unsure about UE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 597-5662